Official Documents

Privacy Policy judisini — Your Personal Data Protection

Judisini is committed to protecting the privacy and security of every player's personal information. This document explains transparently and responsibly how we collect, use, store, and protect your data.

Last Updated: 1 January 2026
256-bit SSL Encryption
24/7 Security Monitoring
0 Sale of Data to Third Parties
PDPA Full Compliance

Commitment Data Protection We

Judisini upholds strict data protection standards to ensure your personal information remains safe and secure at all times.

Advanced Encryption

All data transmitted between your device and judisini's servers is protected with industry-standard 256-bit SSL encryption, the same standard used by leading banking institutions.

Secure Data Storage

Your personal information is stored on secure servers protected by multi-layered firewalls and an always-on intrusion detection system (IDS).

Strict Access Control

Only authorized judisini staff who have undergone background checks may access player personal data, and all access is recorded and audited on a regular basis.

No Data Sales

Judisini will not sell, rent, or trade your personal information to any third party for marketing purposes without your explicit prior consent.

Right to Data Deletion

You have the right to request deletion of your personal data at any time, subject to legal and regulatory requirements. Requests will be processed within 30 working days.

Malaysia PDPA Compliance

Judisini operates in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring all our data handling practices fully comply with local legal requirements.

Your privacy is our priority. By using the judisini platform, you agree to this Privacy Policy. We encourage you to read this document carefully to fully understand your rights.

1 Information We Collect

In order to provide a secure, personalized, and high-quality service, judisini collects several categories of information from users of our platform. We only collect information that is strictly necessary for the stated purposes and will not collect excessive data.

Personal Identification Information:

  • Full name as per official documents.
  • Date of birth for age verification (18 years and above).
  • Identity card or passport number (for the KYC process).
  • Full current residential address.
  • Active mobile phone number.
  • A valid and active email address.

Financial Information:

  • Bank account number or e-wallet details for payment processing.
  • Deposit and withdrawal transaction records in your judisini account.
  • Wagering history and gaming activity on the platform.

Technical Information:

  • IP address of the device used to access the platform.
  • The type and version of the web browser or mobile application used.
  • Your device's operating system.
  • Access log data including date, time, and pages visited.

2 How We Collect Data

Judisini collects your personal information through several different methods:

Collection Method Description Data Type
Account Registration Information you provide when creating a new account Name, email, phone number, date of birth
KYC Process Identity verification documents uploaded Identity card, passport, bank statement
Financial Transactions Payment information during deposits or withdrawals Bank account details, e-wallet
Platform Usage Data automatically generated while you play Wagering history, session duration, gaming activity
Cookies & Web Technologies Data collected through cookies and tracking pixels IP address, browser type, pages visited
Support Communications Information you share when contacting customer support Complaints, inquiries, chat records

3 Purpose of Data Use

Judisini uses collected personal information solely for the following legitimate and stated purposes. We will not use your data for any other purpose without notifying you in advance:

  • Account Management: Creating, verifying, and maintaining your player account on the judisini platform.
  • Identity Verification (KYC): Verifying that you meet the age requirements and confirming your identity in line with compliance obligations.
  • Payment Processing: Securely processing deposits, withdrawals, and all financial transactions in your account.
  • Service Provision: Running games, processing bets, calculating and crediting wins, and managing bonuses and promotions.
  • Platform Security: Detecting and preventing fraud, money laundering, multi-account usage, and other illegal activities.
  • Service Communications: Sending important notifications about your account, transactions, system updates, and security alerts.
  • Customer Support: Answering inquiries, resolving complaints, and providing technical assistance to players.
  • Personalized Marketing: Sending relevant promotional offers and bonuses based on your preferences and play habits — only if you have opted in to receive marketing communications.
  • Platform Improvement: Analyzing usage patterns to improve your gaming experience, user interface, and overall platform performance.
You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any promotional email sent by judisini, or by updating your communication preferences in your account settings.

4 Information Sharing with Third Parties

Judisini takes a highly cautious approach when it comes to sharing players' personal information. We does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

However, we may share your information in the following limited circumstances:

  • Payment Processors: Payment service providers used by judisini to process your financial transactions. They receive only the information necessary to complete the payment.
  • IT Service Providers: Companies providing cloud computing, hosting, and technical support services to judisini, all bound by strict confidentiality agreements.
  • Regulatory Authority: When required by law, court order, or directive from a competent authority in Malaysia.
  • Fraud Prevention: Industry anti-fraud agencies or platforms that help detect and prevent illegal activity across online betting platforms.
  • Business Transfers: In the event of a merger, acquisition, or sale of judisini assets, user data may be transferred to the successor entity, subject to an equivalent Privacy Policy.

Every third party that receives your data from judisini is bound by a data protection agreement requiring them to handle your information to the same or higher security standards that we uphold.

5 Data Security

Protecting your personal information is a responsibility we take extremely seriously. judisini has implemented multiple layers of technical and operational security controls to ensure your data is safeguarded against unauthorized access, disclosure, alteration, or destruction.

  • 256-bit SSL Encryption: All data transmitted between your browser and judisini's servers is encrypted using the latest TLS 1.3 protocol.
  • Two-Factor Authentication (2FA): Additional authentication is available for all player accounts to add an extra layer of protection.
  • Real-Time Monitoring: An automated security monitoring system operates around the clock to detect and respond to any threats or suspicious activity.
  • Regular Audits: judisini's security infrastructure undergoes independent security audits on a regular basis to identify and address any vulnerabilities.
  • Internal Access Control: Access to player personal data within the judisini organization is restricted on a need-to-know basis.
While no security system is completely foolproof, judisini continuously strives to maintain the highest data protection standards. In the event of any data breach affecting your personal information, we will notify you within 72 hours of becoming aware of the incident.

6 Cookies & Tracking Technologies

Judisini uses cookies and similar tracking technologies to enhance the user experience and collect statistical information about platform usage. Cookies are small text files stored on your device when you visit our website.

Types of cookies used by judisini:

  • Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how players use the platform to help us improve performance and usability.
  • Functional Cookies: Saving your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: Helping us understand aggregate traffic patterns and platform usage for service improvement purposes.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the judisini platform.

7 Data Storage & Deletion

Judisini retains your personal information for as long as your account is active or as long as necessary to provide services to you. Once your account is closed, we will retain certain records for the period required by applicable laws and regulations, typically between 5 to 7 years, before that data is permanently deleted or anonymized.

Retention periods vary by data type:

  • Account information and identity verification: 7 years after account closure.
  • Financial transaction records: 7 years in accordance with Malaysia's financial legal requirements.
  • Customer service communication logs: 3 years from the date of last interaction.
  • Technical log data: 12 months from the date the record was created.
  • Marketing records and promotional communications: 2 years or until you withdraw consent.

8 Your Rights

As a judisini player and as an individual protected under Malaysia's Personal Data Protection Act (PDPA), you have important rights regarding your personal data. judisini is committed to respecting and facilitating the exercise of these rights.

Right to Access

You have the right to request a copy of all personal information we hold about you.

Right to Rectification

You can request correction of any inaccurate or incomplete information at any time.

Right to Erasure

You can request deletion of your personal data subject to legal requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes.

Right to Data Portability

You can request your data in a machine-readable format for transfer.

Right to Restrict Processing

You can request that we restrict the processing of your data under certain circumstances.

To exercise any of the above rights, contact the judisini data protection team via email or live chat within the platform. We will process your request within 30 working days from the date the request is received.

9 Children's Data

The judisini platform is exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal information from individuals under the age of 18. If we discover that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that information and close the relevant account.

If you become aware that your child or any minor has registered or is using the judisini platform, please contact us immediately so we can take the appropriate action.

judisini employs a comprehensive age verification system including KYC document checks to ensure no minors are able to access our platform.

10 Privacy Policy Amendments

Judisini reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or improvements in how we protect user data.

When significant changes occur, we will notify you through:

  • In-platform notification on judisini the next time you log in.
  • Notification email to the address registered in your account.
  • Update the "Last Updated" date at the top of this document.

Continued use of the judisini platform after any amendments to the Privacy Policy take effect will be considered acceptance of the updated terms. We encourage you to review this page periodically.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how judisini handles your personal data, our team is ready to assist you.

You can contact the judisini Data Protection Officer (DPO) via:

  • Email: [email protected] (displayed as plain text only)
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the judisini platform.
  • Response Time: We aim to respond to all privacy inquiries within 3 working days.
For more information on how judisini manages the platform responsibly, you may also refer to Terms and Conditions as well as the Responsible Gaming ours.

Your Data Is Safe. Join judisini With Confidence

Judisini protects your privacy with industry-grade encryption. Register today and enjoy a safe, fair, and exciting wagering experience alongside over half a million Malaysian players.

Bahasa Melayu